Customer responsisbilities

Before finalizing your order, please verify that all details are accurate. We cannot accommodate cancellations or exchanges for incorrect orders, including inaccurate product items, quantities, shipping addresses, names, and other details. We cannot be held responsible for packages delivered to an incorrect address or lost packages. Customers may contact the shipping carrier or insurance company for further assistance in such cases.

The customer assumes complete responsibility for initiating any claim(s) with the carrier for damaged, stolen, or lost shipments. We cannot be held responsible for packages marked as delivered according to the tracking information. We cannot be held responsible for lost or stolen packages with delivery confirmation at the address provided.